Right choice for New Car Service
Were you aware that you are free to choose where your vehicle is serviced, maintained and repaired, at competitive prices
Wanting to snap up a great deal in the end of year car sales or have a new years resolution to have your new car serviced? Here is some sound advice from Winnellie Auto Centre in Winnellie.
The purchasing of a new car is one of the most substantial investments you will likely make, so you want to do whatever you can to look after it. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
There are a few other things to consider, such as who is the best choice to service your car.
You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
Were you aware that you are free to choose which mechanic should service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee
Car dealers cannot force you to take the car back to the dealership where you originally aquired it for service or repairs. Provided the work is performed to the manfufacturers specifications by a suitably skilled person and uses good quality parts and fluids, the warranty stands. You have the right to choose who services your car.
With Repco Authorised Service you can tick all the boxes. Every Winnellie Auto Centre mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Winnellie Auto Centre mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.
Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Winnellie Auto Centre will also only ever use fluids and lubricants that meet the specifications of the manufacturer of the car.
If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end
Make sure you are aware of the variances between express, statutory and manufacturer warranties to avoid making the wrong decisions when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be overruled by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).
A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision.
So be on the lookout for new car dealers who try to incorporate “express” or “extended” warranties, often for free, at the time of sale. Most of the time these ‘supplementary’ warranties may include quite distinct restrictions or provisions, usually in unclear or confusing language. Many times these additional extras provide very little additional benefits in excess of the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with the dealership that sold the car.
Such additional extras are very unlikely to bring to your attention the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes how long the drive will be to get your car serviced or longer waiting times due to fewer available service locations or mechanics.
New Car Service FAQ's
Trading Hours: Open Monday to Friday 8:00AM to 5:00PM and Saturdays from 8:30AM to 1:30PM